We don’t have time for skin irritations, and neither do you, which is why we keep our kdb body products paraben and sulphate free.

Yes, yes, and 100x yes. Kdb Body is cruelty free, and always will be.

We use Australia Post Regular Tracked Shipping, which is $9.95 per package.

We will endeavour to dispatch your awesome order in 1-3 business days using Australia Post Regular Tracked Shipping. Please visit Australia Post for the most current update regarding delivery times: https://auspost.com.au/service-updates/domestic-delivery-updates#delay – and just know that we definitely do a little happy dance each time your orders come through.

Isn’t it the worst when you excitedly rip open a package, only to find it has been damaged in transit? We hate that just as much, and it’s not something we want for you. If your goods have arrived not as their best selves, please photograph the products, and send the details of your order and its arrival to our Customer Service Team, at hello@kdbbody.com.au so we can assist you. The postage costs of any refunds or returns that are approved, will be the responsibility of the customer.

Due to the nature of skin care products, we are unable to provide refunds and exchanges on our items, so please choose wisely.

Sorry, due to limitations with e-commerce platforms, we cannot make changes to an order once they have placed. If you’d like to amend an order, the best option is to attempt to cancel, refund, and re-do your order with the items you wanted most. Please get in contact as soon as possible so we can catch you order before it goes through the Dispatch System – email us at hello@kdbbody.com.au with URGENT CANCELLED ORDER as the subject.